What does "fee-only" mean?
This term refers to the method of compensation for the financial planner. "Fee-only" planners are compensated solely by fees paid by their clients and do not accept commissions or compensation from any other source.

"Fee-only" planners believe there is a significant "conflict of interest" if an advisor stands to gain financially from the purchase of any product he or she recommends to the client.


What other forms of compensation are used by financial planners?
Some planners are compensated entirely by commissions from the providers of products recommended and sold. Others, referred to as "Fee-based" or "Fee-offset", charge both a fee and receive commissions from selling products.


What is comprehensive financial planning?
Comprehensive planning focuses on all areas of the client's financial situation and develops a course of action to help the client achieve personal goals. A comprehensive plan includes:

  • Analyzing the client's existing situation.
  • Defining the client's goals.
  • Creating a plan that considers all the financial aspects of the client's objectives.
  • Assisting the client in implementing the recommendations.
  • Periodically reviewing and revising the plan to adjust to changes in the financial environment and the client's goals.

What are the benefits of working with a fee-based advisor rather than an advisor who is compensated by commissions?
Paying financial advisors through a fee arrangement based on total assets puts the interests of the investor and the advisor into closer alignment. When the investor pays under a fee arrangement, the advisor's income is tied directly to the successful growth of the portfolio. Thus, a fee arrangement for services is usually based on a long-term relationship between the investor and the investment advisor, rather than a more transaction-oriented service. An individual who is compensated via a commission is primarily interested in the sale of an investment product, not the other advice and planning that can be so important to a client. An investor wants a professional who is loyal to the client, not to a fund company or insurance company.

What are some of the questions I should ask when selecting an investment advisor?
Your specific needs and objectives will determine many of the questions you need to ask an investment advisor. However, here are some basic questions that you should keep in mind.

  • What is your educational background?
  • Do you have a background in sales or in a profession such as accounting or law?
  • How are you compensated?
  • What is your management style and philosophy?
  • How will we work together?
  • Will you provide a customized investment plan?
  • Who will be accountable to me for the performance of my portfolio?
  • Who will have custody of my money?

These questions are not meant to be inclusive, but they are a start when looking for a competent investment advisor.

What areas are covered in a comprehensive plan?
A comprehensive plan includes analysis and recommendations in appropriate areas including:

Investment Portfolio
Cash Flow Management
Income Tax Management
Estate Planning
Retirement Planning
Risk Management
Education Funding
Business Planning
Employee Benefits Planning
Other Specific Client Needs

Why is it important to get a comprehensive review of all the facets of your finances?
Because in this day and age you cannot evaluate your investments or income without considering the impact of taxes or inflation. You must consider cash flow and monitor expenses. All aspects of your financial picture are interrelated and you must consider how each individual decision fits into the overall plan.

Does the planner have any fiduciary responsibility?
As registered investment advisors, Crossroads Financial planners have a fiduciary duty to their clients. The client's best interests must be placed before the advisor's.


5001 Horizons Drive, Suite 201
Columbus, Ohio 43220
Phone: 614.459.1145
Fax: 614.459.9920
e-mail: jjarvis@crossroadsfinancial.com

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